Privacy Policy

Effective Date: 28/07/2024

1. Introduction

Welcome to Lodgemoor Properties. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.lodgemoorproperties.co.uk or use our services. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information from you:

Personal Identification Information: When you contact us or request services, we may collect your name, email address, phone number, and address.
Property Information: If you are listing a property, we may collect details about the property, including its location, features, and images.
Payment Information: We may collect payment details necessary for processing transactions, such as credit card information.
Usage Data: We collect information about your interactions with our website, including IP address, browser type, pages visited, and time spent on the site.
Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website and improve your user experience.

3. How We Use Your Information

We use your information for the following purposes:

Service Delivery: To provide and manage our property management, letting, and sales services.
Communication: To respond to your inquiries, provide customer support, and send updates about our services.
Marketing: To send promotional materials and offers, subject to your preferences and consent.
Transaction Processing: To process payments and manage financial transactions related to our services.
Website Improvement: To analyse usage data and improve our website’s functionality and user experience.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

Service Providers: With third-party service providers who assist us in operating our website and providing services, such as payment processors and marketing platforms.
Legal Requirements: When required by law, such as to comply with legal obligations or respond to legal requests.
Business Transfers: In connection with a business merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under data protection laws, you have the right to:

Access: Request a copy of the personal information we hold about you.
Rectification: Request correction of any inaccurate or incomplete information.
Erasure: Request deletion of your personal information, subject to certain conditions.
Restriction: Request restriction on the processing of your personal information.
Objection: Object to the processing of your personal information for direct marketing purposes.
Data Portability: Request transfer of your personal information to another organisation.

To exercise these rights, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.